Customer Name: Paul B.
Date of travel: April 2014
Destination: Bali, Indonesia
Holiday description: 7 nights at the Lotus Bungalows with 5 days diving
I would just like to say a big thank you for helping me organise a fabulous holiday and one that i will endeavour to return too soon.
The ground organisation from booking the holiday to arriving at the hotel was again fantastic, very helpful and truly professional, the pick and hotel check was smooth, well organised and again and outstanding help.
The hotel was a wonderful experience, outstanding service, friendly staff, attention to detail was magnificent, the rooms well looked after and cleaned, the surrounding were amazing and the gardens and fauna was truly a major part in the hotel complex and was always kept to a high standard, the dining facility were set in a nice location, clean and tidy with outstanding service from the waitresses, the pool was amazing along with the general service, all in all i cannot fault any part of the hotel, a wonderful place with tremendous staff. Amazing place very tranquil and relaxing.
The dive centre was a great location within the hotel the staff were very professional and friendly, the service they gave is the best i have ever had, everything from setting kit up, daily washing, loading the boat, transfers to the boat, knowledge of the sites and how relaxing and enjoyable the guides were. Fantastic how the dives were managed with only a few diving and having a one on one dive guide was great. A great dive centre with fab staff and highly recommended.
First time in Bali but without a doubt i would rate 10 out of 10 and I have recommended this holiday and Ultimate Diving to other dive buddies.